Dental Careers in West Kelowna

About us: 

Carrington Dental Centre has been serving the West Kelowna community since 1998. We offer comprehensive dental services to suit the unique needs of all our patients, including implants, braces, Invisalign®, root canals, mouth guards.

Our team of four dentists have extensive experience in dentistry and are passionately dedicated to continuing education, regularly attending courses and earning certifications to ensure they provide the most up-to-date dentistry. We utilize new technology such as digital radiography, computerized charting and iTero digital impression scanner to support various treatment plans.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

Schedule: Monday 9:00am - 5:00pm, Tuesday 11:00am - 7:00pm, Wednesday 8:00am - 5:00pm & Thursday 8:00am - 5:00pm, Friday (alternating) 8:00am - 3:00pm

Benefits of Joining Our Team:
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:
• Have exceptional knowledge on administrative duties, insurance, and 
orthodontic coverage

• Developing rapport with patients and building emotional credits

• Presenting financial treatment plans & closing orthodontic, major, and surgical cases
• Following up on all outstanding treatment, with a focus on major/ortho/surgical treatment
• Sending pre-determinations to insurances
• Utilizing third-party dental financing company and setting up payment plans
• Submit monthly ortho claims to insurance, collect monthly payments from patients on ortho payment plans
• Maintaining related financial and clinical documents and templates
• Regularly following up with consultations and referrals
• Regularly following up on active patients/progress checks
• Acting as liaison between patient and dentist regarding 
treatment/financials
• Have an understanding of the dentistry/steps involved for procedures 
& treatments
• Have an understanding of how the dentist treatment plans and why
• Maintain organizational platform & reports on active patients
• Ensure staff understand consult scheduling, general procedures, etc.
• Monitor current processes/procedures and patient feedback/hesitations
to develop new ideas and protocols in attempt to improve overall patient 
experience and case closing
• Help coach and train admin and work with team leads when necessary to help implement new procedures to support overall practice goals
•Will have your own office and consult room!

About You:
• Previous clinical experience as a Treatment/Scheduling Coordinator is preferred
• Knowledge and understanding of oral treatment plans and ability to educate patients
• Strong customer service experience
• Detail oriented

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

About Us: 

Carrington Dental is a collaborative dental team, working together to provide comprehensive care to our patients since 1998. Our goal is to provide our patients with treatment plans showing different options, while helping them choose what is best for them with excellent communication and education. We excel in providing the highest-class customer service and patient care, and believe in building positive, long-term relationships with patients and staff  in a modern, comfortable, fun and welcoming environment.

Our team of four dentists have extensive experience in dentistry and are passionately dedicated to continuing education, regularly attending courses and earning certifications to ensure they provide the most up-to-date dentistry. We utilize new technology such as digital radiography, computerized charting and iTero digital impression scanner to support various treatment plans.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

https://www.carringtondental.ca/site/home

Schedule: Monday-Friday 8:00am-5:00pm

Benefits of Joining Our Team

• Established dental practice providing excellent care since 1998

• You get your own office with a view

• Competitive compensation

• Support from existing principal dentist, previous office manager, lead dental admin, lead CDA and lead dental hygienist to help with systems, communication and team leadership

• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!

• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services

• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education

• Attend social and CE events to network with dental professionals in your community

• Work-life balance and flexibility

• Access to modernized technology to provide optimal oral care to patients

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth.

• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team.

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards.

• Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.

• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.

Leadership

• Lead, coach and motivate the team to improve productivity, engagement and retention of patients.

• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives.

• Support recruitment efforts to interview dental professionals and assess for best fit.

• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process.

About You:

• University or College Diploma in business or office administration

• 2-3 years of dental office management experience

• Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management

• Strong business acumen and extensive experience in budgeting and forecasting

• Experience with dental software systems and Microsoft Office is preferred (Cleardent software, Recall Max recall program, and Workday payroll program)

• Strong commitment to maintaining health regulation and operational standards

• Willingness to work varied hours to align with business needs

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.